Form Analytics: Responses counter value is wrong

  • Profile Image
    stnadmin
    Asked on March 04, 2016 at 01:40 PM

    hi.

    it appears there may be a minor bug in the stats compiler... or I am misunderstanding it.

     

    the header is saying only 2 responses, but we've actually had 40 or so responses logged, and the traffic panel is showing way more than 2 even in the recent visitors.

     

     

    http://i.imgur.com/KQVwMPs.png

     

    https://www.jotform.com/analytics/60627018561958

     

    thx,

    Adam

     

     

     

  • Profile Image
    Mike
    Answered on March 04, 2016 at 04:24 PM

    Thank you for contacting us.

    Your are right, there is some bug with the Responses tab of that form in Form Analytics. I have attached a bug report ticket to this thread and forwarded it to our developers.

    We will keep you updated via this thread.

  • Profile Image
    eee
    Answered on March 28, 2016 at 05:10 AM

    Hey @stnadmin,

    We have released new version of Form Analytics.

    All related problems are fixed now,

    Kindest Regards,

    - Ertugrul.