Email alerts are not being received

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    Asked on March 04, 2016 at 03:55 PM

    I am using JotForm through my website, and the form is no longer being sent to my email.  Please advise.  I've missed lots of inquiries because of this and it was just brought to my attention.

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    Answered on March 04, 2016 at 05:54 PM

    According to account email history the messages are being successfully sent. Please see the next guide to find out how to check the email history.

    How to view all your form Email History

    I would like to suggest checking Spam/Junk folders via web mail to see if the messages ended up there.

    If you need any further assistance on this, please let us know.