Form is not showing the correct Thank You message

  • bayviewfs
    Asked on March 5, 2016 at 11:46 AM

    FORM NOT SHOWING THE RIGHT THANK YOU RESPONSE?

  • Boris
    Replied on March 5, 2016 at 9:31 PM

    I see this is about form 60487385429164, which has both a regular thank you message, and a conditional thank you message.

    The conditional logic on the form is set up so that if Member Name if filled, the following thank you message will display:

    Form is not showing the correct Thank You message Image 1 Screenshot 30

    If Member Name is not filled, your default thank you message will display:

    Form is not showing the correct Thank You message Image 2 Screenshot 41

    As the Member Name is a required field, the condition will always trigger, and the conditional thank you message will be displayed.

    Please let us know if you need further assistance, and we will be happy to help.