Is this legit?

  • Adam
    Asked on October 6, 2023 at 11:51 AM
  • Fahad JotForm Support
    Replied on October 6, 2023 at 12:25 PM

    Hi Adam,

    Thanks for reporting this matter to us and helping us to keep Jotform safe. We understand how upsetting things like this can be, and we take your security and privacy very seriously. 

    We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    After looking into this, we determined that they have violated our Terms of Use. So, we immediately suspended the account, the account owner, as well as any forms and apps connected to it. But, keep in mind that although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature. 

    Feel free to reach out again if you have any questions or if we can help you in any other way.