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    Not receiving submission emails

    Asked by vinemedia on March 05, 2016 at 03:41 PM

    I am not recieving emails when people fill out my form. The form is found here: http://atlsom.com/admissions under "online application." send to jamoatldcmc@gmail.com


    fix ASAP. this keeps happening. 

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    JotForm Support

    Answered by ashwin_d on March 06, 2016 at 03:37 AM

    Hello vinemedia,

    I did check your form's notification email alert and did not find any issue with that. You have set it to send submission emails to jamo@atlsom.com and NOT jamoatldcmc@gmail.com.

    If you want to send submission emails to jamoatldcmc@gmail.com, you will have to edit your form's email alert and change the "Recipient Email". The following guide should help you:  http://www.jotform.com/help/41-How-to-find-and-change-the-email-address-used-for-notification-email 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!