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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receiving submission emails

    Asked by vinemedia on March 05, 2016 at 03:41 PM

    I am not recieving emails when people fill out my form. The form is found here: http://atlsom.com/admissions under "online application." send to jamoatldcmc@gmail.com

     

    fix ASAP. this keeps happening. 

    Page URL:
    http://atlsom.com/admissions

    Emails receiving receiving emails fill href mailto
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    JotForm Support

    Answered by ashwin_d on March 06, 2016 at 03:37 AM

    Hello vinemedia,

    I did check your form's notification email alert and did not find any issue with that. You have set it to send submission emails to jamo@atlsom.com and NOT jamoatldcmc@gmail.com.

    If you want to send submission emails to jamoatldcmc@gmail.com, you will have to edit your form's email alert and change the "Recipient Email". The following guide should help you:  http://www.jotform.com/help/41-How-to-find-and-change-the-email-address-used-for-notification-email 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!