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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot move or insert any objects

    Asked by vdadalyan on March 05, 2016 at 09:18 PM

    I am unable to insert or move any existing objects in the form.

    I am running the latest version of Chrome on Win10.

    Currently experiencing several problems. Edits to form text not saving, some objects are saving, saved changes are not showing up in preview or live.

    Please help, as we need to make changes to the form as it is tied to an active email marketing campaign which points to the form as an action.

    Please help,

     

    Vitaliy

    =======

    update: was able to make it work using Microsoft Edge, clearing everything from Chrome did not help.

    Page URL:
    aftdispatch.com/form.html

    move OR cannot cannot move
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    JotForm Support

    Answered by jonathan on March 06, 2016 at 09:25 AM

    Thank you for updating us on the status.

    I see you have another post about it here http://www.jotform.com/answers/788205-JotForm-not-saving-changes

    Let us know if there are still issue.

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    Answered by vdadalyan on March 07, 2016 at 12:11 PM

    Got it handled. Had to use Microsoft Edge to make it work.

    Same goes for the other post.

    Thanks for your help,

     

    Vitaliy

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    Answered by victor on March 07, 2016 at 03:15 PM

    Thank you for your update.

    If you have any other question, please let us know. We will be glad to help.