Cannot move or insert any objects

  • vdadalyan
    Asked on March 5, 2016 at 9:18 PM

    I am unable to insert or move any existing objects in the form.

    I am running the latest version of Chrome on Win10.

    Currently experiencing several problems. Edits to form text not saving, some objects are saving, saved changes are not showing up in preview or live.

    Please help, as we need to make changes to the form as it is tied to an active email marketing campaign which points to the form as an action.

    Please help,

     

    Vitaliy

    =======

    update: was able to make it work using Microsoft Edge, clearing everything from Chrome did not help.

  • jonathan
    Replied on March 6, 2016 at 9:25 AM

    Thank you for updating us on the status.

    I see you have another post about it here http://www.jotform.com/answers/788205-JotForm-not-saving-changes

    Let us know if there are still issue.

  • vdadalyan
    Replied on March 7, 2016 at 12:11 PM

    Got it handled. Had to use Microsoft Edge to make it work.

    Same goes for the other post.

    Thanks for your help,

     

    Vitaliy

  • victor
    Replied on March 7, 2016 at 3:15 PM

    Thank you for your update.

    If you have any other question, please let us know. We will be glad to help.