What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Authorize.net is returning "Error on transaction" upon submitting a form

    Asked by kaptainsa on March 05, 2016 at 09:52 PM

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    Answered by Boris on March 06, 2016 at 09:40 AM

    I see that this is about form 32356444422955, which is integrated with Authorize.net payment processor. I have cloned it into my account for testing, and I too experienced some issues submitting the cloned form:

    I have forwarded this thread to our developers as a bug report to see what may be going wrong with the Authorize.net payment integration.

    We will update you through this thread as soon as we have any more information. Thank you.

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    JotForm Support

    Answered by NeilVicente on March 07, 2016 at 03:32 AM


    This should be fixed by now. Sorry for the inconvenience.


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    Answered by kaptainsa on March 07, 2016 at 08:45 PM
    Thank you so much.
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