Password reset help

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    Augustus Clarke 
    Asked on March 06, 2016 at 02:15 PM

    How can I get a password reset link via my email, I keep getting the option to set up a guest account which is not what I want

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    jonathan
    Answered on March 06, 2016 at 05:31 PM

    I found an existing paid account that uses the same email domain similar to what you used here.

    The account/username is  anchor . To reset the password, you can use the 'Forgot Password' link in the login page https://www.jotform.com/login

     Let us know if you are still not able to access the account.

    Thanks.

     

     

     

     

  • Profile Image
    Admin 
    Answered on March 07, 2016 at 10:22 PM

    Please send me the reset password email too.

    I haven't got any emails from jotform regarding my password reset request.

    here's my email admin@mediterraneanhouse.com.ph

    Thanks and hoping for your immediate response.

     

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    Nik_C
    Answered on March 08, 2016 at 05:56 AM

    Hello, I already answered on this thread: http://www.jotform.com/answers/789504

    Please open one thread per question so we can assist you more efficient.

    Thank you.