What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Password reset help

    Asked by Augustus Clarke  on March 06, 2016 at 02:15 PM

    How can I get a password reset link via my email, I keep getting the option to set up a guest account which is not what I want

    guest account email reset password reset
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    JotForm Support

    Answered by jonathan on March 06, 2016 at 05:31 PM

    I found an existing paid account that uses the same email domain similar to what you used here.

    The account/username is  anchor . To reset the password, you can use the 'Forgot Password' link in the login page https://www.jotform.com/login

     Let us know if you are still not able to access the account.

    Thanks.

     

     

     

     

  • Profile Image

    Answered by Admin  on March 07, 2016 at 10:22 PM

    Please send me the reset password email too.

    I haven't got any emails from jotform regarding my password reset request.

    here's my email admin@mediterraneanhouse.com.ph

    Thanks and hoping for your immediate response.

     

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    JotForm Support

    Answered by Nik_C on March 08, 2016 at 05:56 AM

    Hello, I already answered on this thread: http://www.jotform.com/answers/789504

    Please open one thread per question so we can assist you more efficient.

    Thank you.