Why are my emailed forms not arriving?

  • Profile Image
    Asked on March 06, 2016 at 07:21 PM

    Hi, Unfortunately I have had this problem on at least a couple other occasions whereby my forms are not emailed to me. To rectify this situation in the past, I whitelisted several different JotForm IPs through my email provider's settings.  Jotform reps also reset my account to enable emails to transfer again. This seemed to do the trick for a while but I am now experiencing the same problems again and I haven't been able to receive any forms for a number of days.  Please help.  Thanks, Harry

  • Profile Image
    Answered on March 07, 2016 at 03:56 AM

    Hello harrybrax,

    It seems you have created another thread. One of my colleague is already responding to you on the following thread:  http://www.jotform.com/answers/788519-Why-am-I-not-receiving-emailed-forms 

    Thank you!