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janzenlegalAsked on March 7, 2016 at 8:47 AM
Dear all,
unfortunately the contact form on our firm's website stopped working. Would you be so kind and help me out.
The form is inserted on the following website and others: http://janzenlegal.com/gmbh-formation-package/
Kind regards from Berlin
Dirk
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Ashwin JotForm SupportReplied on March 7, 2016 at 12:46 PM
Hello Dirk,
I did check your webpage where you have embedded your form and found that it is currently disabled. It seems you have set "Submission Limit" of your form to 10. Since you have already received 10 submissions, your form was disabled automatically. Please check the screenshot below:
I would suggest you to increase the submission limit of your form or simply delete it and that should solve your problem. The following guide should help you : http://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form
You will also have to enable your form as well and the following guide should help you: http://www.jotform.com/help/180-How-to-Enable-Disable-a-Form
Hope this helps.
Do get back to us if you have any questions.
Thank you!
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janzenlegalReplied on March 7, 2016 at 1:45 PMDear Ashwin,
Thank you very much for your support which quickly solved the problem. Thanks a lot for your support it’s much appreciated!
Best,
Dirk
Von: JotForm
Antworten an:
Datum: Montag, 7. März 2016 um 18:46
An: Dirk Janzen
Betreff: Re: Website Form not working
New response received
A new response has been received:
Answered by ashwin_d
Hello Dirk,
I did check your webpage where you have embedded your form and found that it is currently disabled. It seems you have set "Submission Limit" of your form to 10. Since you have already received 10 submissions, your form was disabled automatically. Please check the screenshot below:
I would suggest you to increase the submission limit of your form or simply delete it and that should solve your problem. The following guide should help you : http://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form
You will also have to enable your form as well and the following guide should help you: http://www.jotform.com/help/180-How-to-Enable-Disable-a-Form
Hope this helps.
Do get back to us if you have any questions.
Thank you!
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HubersonReplied on March 7, 2016 at 4:08 PM
We happy to hear that it works!
Do not hesitate to contact us if you need any assistance.