What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Explorer do nor displays my Form

    Asked by Montec on March 07, 2016 at 11:08 AM

    I made it in Muse/Mac.. PC an LAps with explorer do no dislpay the form, Chrome and Firefox is OK

     

     

    Page URL:
    http://www.internationalrefacciones.com/vendedores/

    pc adobe muse
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    JotForm Support

    Answered by Charlie on March 07, 2016 at 02:01 PM

    I can't seem to open your website, it says connection times out in my end.

    This is how it looks like in my IE11:

    I'm also getting HTTP 404 Not found in the specific page:

     

    Could you please try re-embedding the form using the iFrame embed code instead? Here's a guide on how to get that code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    It would also be best to make sure that the IE browser is up-to-date. I checked your forms using their direct link and they seem to be working as expected. It might be more related on your website and how it is embedded. We'll wait for your response.

  • Profile Image

    Answered by Montec on March 07, 2016 at 06:40 PM

    The iFrame option does not appear in my Jotform menu, only Embed and Link ... It doesn't work

    I've done months ago other Jotforms in this site (links below), and are working well, why this last one doesn't work????

    Have you done any significant change in your program?

    http://www.internationalrefacciones.com/contacto.html

    http://www.internationalrefacciones.com/kickoff/registro.html

    Any other suggestions?

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    JotForm Support

    Answered by jonathan on March 07, 2016 at 10:18 PM

    I checked the websites using the URLs you provided, but they were all not working and only have page Not Available error.

    http://www.internationalrefacciones.com/vendedores/

    http://www.internationalrefacciones.com/contacto.html

    http://www.internationalrefacciones.com/kickoff/registro.html

     

     

    Using your form URL http://www.jotform.co/form/60657457734869 has no problem.

     

    The problem might be specific to the PC or Computer you were using. If there is a way for you to do it on another unit/PC I suggest you try also.

    Hope this help. Let us know if issue is still not resolve.

     

     

     

     

  • Profile Image

    Answered by Montec on March 09, 2016 at 03:41 PM

    I'm using Muse cc 2015.1 in a Macbook... have you receive any other request like mine?

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    JotForm Support

    Answered by jonathan on March 09, 2016 at 04:57 PM

    Hi,

    If you meant embedding jotform in Adobe Muse website, here is the user guide for it.

    Adding-Form-to-Adobe-Muse

    But the thing is, we cannot even open your website pages. So there is a need to fix the website page first, and we can proceed fixing the embedded form if it has issue.

    Thanks.