How to clear values of hidden fields

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    t42
    Asked on March 07, 2016 at 03:51 PM

    Is there a limit to conditions on a form with paid account?

    We have created a from that will act like a "March Madness" bracket.  I have added conditional formats to the form and they seem to work fine unless a user goes back changes their selection in step 1 of the email, it shows options in Step 3 that should be hidden.  I'm guessing that JotForm can't handle an active change throughout the form. Am I correct?

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    Mike
    Answered on March 07, 2016 at 07:19 PM

    Please try to set a 'Clear On Being Hidden' option via form Preferences. It should clear the values and hide associated conditional fields.

    If you need any further assistance, please let us know.

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    t42
    Answered on March 08, 2016 at 08:46 AM

    Mike, you're a gem! Many thanks, sir!

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    slombardo
    Answered on July 22, 2016 at 03:28 PM

    Does this feature still exist with the new interface? I can't find it.