What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Facebook Like Widget: Making it required will show error on submission - required validation should be on the form level

    Asked by spcial_buy on March 08, 2016 at 10:00 AM
    Dear JotForm Support, I've been trying with the new widget but no results... How can I create a mandatory like with the new widget? Do I have to insert a Conditional Logic? And if yes, what conditional logic? Thank you very much for your support.
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    Answered by YESDELFT on March 08, 2016 at 11:14 AM

    I have the same question. The Facebook like should be mandatory to complete the form.

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    Answered by Huberson on March 08, 2016 at 01:45 PM

    If you are using Facebook Like Box Widget you can set it as required from the properties menu the same way as other fields.


    Do not hesitate to contact us if you need more assistance.

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    Answered by spcial_buy on March 10, 2016 at 03:15 AM

    Hello Huberson, I've tried with the required option on the Facebook Like Box widget, but i get this error:


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    JotForm Support

    Answered by Chriistian on March 10, 2016 at 04:36 AM

    Unfortunately, although you can set the Like button as required, the facebook like widget is being loaded from an external address, so there's no way of verifying whether the required facebook like widget was already filled or not. This is why you are getting the error of Incomplete Values.

    To resolve the issue, please un-require the Facebook Like Widget.

    If you need further assistance, please let us know.

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    Answered by spcial_buy on March 10, 2016 at 06:05 AM

    Thank you Chriistian! So is there any way to get to the mandatory like? Can you suggest me how to do through JotForm?

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    JotForm Support

    Answered by EltonCris on March 10, 2016 at 07:44 AM

    It is currently not possible. Making it required will trigger that error after submission.

    Let me forward this to our developers as a feature request. I'm not sure if this can be done but rest assured once this is made possible, we'll let you know here.

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    JotForm Support

    Answered by TitusN on July 25, 2016 at 02:11 AM


    There is no way of making users to like your page. Facebook proactively removed that ability from their SDK.

    This to say that there is no way of telling whether your users have liked your page before you submit your form. 

    Sorry about that.