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Will Downgrading prevent us accessing our forms and submission data?Asked by rsapparel on March 08, 2016 at 03:54 PM
Hi. We currently pay $9.95 per month for your services. We are changing companies and may be still using the current forms we've created.
If we click the "cancel subscription" button, will we still be able to access our forms we've created? We don't want to lose anything, but feel we aren't coming close to having 100 submissions monthly anymore.
You will not loose any forms and submission data by downgrading the subscription.
You can refer also to our user guide here How-to-Downgrade-Subscription-back-to-Free-Account
Please let us know if you need further assistance.