What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I forgot my password. Used forgot password link twice, but have not received an email to reset

    Asked by Pat Smith  on March 08, 2016 at 04:21 PM
    forgot password email not received forgot
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    JotForm Support

    Answered by jonathan on March 08, 2016 at 10:43 PM

    I have reactivated the account  SmithPat 

    Can you please retry the password reset again. The email instruction should now arrive.

    Let us know if you are still not able to reset.