Reinstate Autosuspended account

  • Profile Image
    Laura Coldewey 
    Asked on March 08, 2016 at 04:22 PM

    Please reinstate my account.  I am the web designer for The Church of God's Faithful at setapartbytruth.org.  I am working on the new website using MUSE and am having trouble making a passcode page.  If you look at the members link you will see that we have one set up on that page.  I have not used Jotform before the work on this website.

    I saw that you do not use the "password" form element any more because of the phishing issue but the forum gave a work around by using a text box and conditions. That was what I was trying to do and having trouble with.

    Please let me know what I need to do to reinstate my account and not have it shut down in the future.

    Thank you for your help,

    Laura Coldewey

  • Profile Image
    jonathan
    Answered on March 08, 2016 at 10:48 PM

    Hi Laura,

    I have checked your account/username sunrayg  and I found the form that causes the issue.

    I have now corrected this and reinstated the account. You may login using this URL http://www.jotform.com/login to see the updated status.

    Let us know if you need further help.