Form not loading in IE browser

  • Profile Image
    kmgilbert
    Asked on March 08, 2016 at 04:53 PM

    Hi, i'm getting reports from some folks that my form will not load for them. I've tried it myself on a couple different computers and my cell phone, and have found it works in most Chrome browsers, but doesn't seem to load in IE. The page just stays blank and never loads, nor gives any error.

     

    form.jotform.com/60586764985172

     

    Can you please look into or troubleshoot this for me?  

  • Profile Image
    jonathan
    Answered on March 08, 2016 at 11:49 PM

    I test loading your form http://www.jotform.us/form/60586764985172 on 3 versions of IE (9,10,11) and they all worked just fine.

     

     

    Can you also provide us more details about the system configuration you were using that produces the issue.

    What OS and IE versions were you using at the time? Was there any visible error message in the browser you can see when you tried browsing the form in your IE browser?

    Let us know if this issue persist.

    Thanks.