Captcha image not appearing

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    Tim
    Asked on February 23, 2012 at 10:13 PM

    Hi I have noticed that the Captch image on my clients site is not loading only getting the loading symbol. I have emptied my cache and re-uploaded the site but still not working. I have checked it in both Safari and Firefox.

    Can you shed any light on why this is happening? 

    Thanks

    Tim

  • Profile Image
    allanftd
    Answered on February 23, 2012 at 11:55 PM

    Hi Tim,

    We apologize for the inconvenience. The quickest solution that we can offer you is to use the REcaptcha feature instead of the default captcha. For more details, please visit this forum thread: http://www.jotform.com/answers/56199-CAPTCHA-keep-loading-on-Mac

    Please let us know if you need further assistance. Thanks for using JotForm!