What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Making changes to a cloned form. How do you save the changes?

    Asked by nccupahr on March 09, 2016 at 09:18 AM

    This seems like an easy thing and I feel stupid for not being able to figure it out this morning.  I have cloned a form and want to change a few fields.  I make the changes and save the form but the old fields show when I preview it.  What am I not doing?  Thanks.

    Page URL:
    https://form.jotform.com/60683865239972

    Cloned Form making changes how a
  • Profile Image
    JotForm Support

    Answered by Nik_C on March 09, 2016 at 10:12 AM

    Hello,

    To save your work in form builder, you can just click 'Save' or 'Preview', either one will save:

    Please make sure that you are accessing the link of cloned form and not the same one.

    If the issue persists, please let me know.

    Thank you

  • Profile Image

    Answered by nccupahr on March 09, 2016 at 10:46 AM
    I have hit the save and the preview button multiple times from the new form
    and have the same problem.
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on March 09, 2016 at 10:52 AM

    Hello,

    Can you tell me which form are you trying to change and what are the changes, so we can check what is happening?

    Thank you,