What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it possible for the results of the form to be entered into my CRM database through an API key /fields?

    Asked by martin  on March 09, 2016 at 02:27 PM
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    JotForm Support

    Answered by Mike on March 09, 2016 at 04:13 PM

    Thank you for contacting us.

    Have you already solved this? It looks like that you have added an API URL as a form webhook to receive the form post data.

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    Answered by clewirm3 on March 09, 2016 at 04:20 PM

    No, it did not work. I think for my CRM to receive the form data as a post, it must be formatted correctly. I know it is possible because I have posted data from other sources directly to it but it always needed to have the variables with the right format like "last_name".

    I wish jot form had a way for me to "KEY" the form inputs correctly. There was a word-press plug for the contact form that used to do if for and allow me to key the fields right with an api integration plugin. But now I use Squarespace and jotform and i don't see how that middle step gets done. I did see that the api developers will write a integration for CRM platforms, maybe that is the only way? It is energyperiscope.com

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    JotForm Support

    Answered by Mike on March 09, 2016 at 06:27 PM

    Unfortunately, we do not have any integration with the EnergyPeriscope service at the moment. 

    You are right about the fields mapping, the API submission URL should be properly formatted accordingly to their API documentation. There is no way to map the form fields to your CRM directly from within a JotForm, but this should be possible with a custom script. The idea is to use a webhook / http post data option to post the form data to your script in order to format it and send to the EnergyPeriscope in a correct format.

    How to Setup Webhook with JotForm

    How to Post Submission Data to Thank You Page

    You may consider hiring a programmer for a script part. For example, we can recommend a freelancer marketplace website - https://www.upwork.com.

    If you need any further assistance, please let us know.