How to get a copy of there submission?

  • Mary Annaliese Dehner
    Asked on October 8, 2023 at 12:31 AM

    Im using a ticket form- how can I get Jotform to send the ticket via email after submission?

  • Carlo JotForm Support
    Replied on October 8, 2023 at 12:34 AM

    Hello Mary,

    Thanks for reaching out to Jotform Support. If you create an Autoresponder Email, your customers will get emails about their tickets. Let me show you how to set that up:

    • IForm Builder, in the orange navigation bar at the top of the page, click on Settings.
    • In the menu on the left side of the page, click on Emails.
    • Now, click on Add an Email.
    • Next, select Autoresponder Email.
    • Customize the options the way you want them and you’re done.

    ​​ How to get a copy of there submission? Image 1 Screenshot 20

    Now, your customers will get an Autoresponder Email after they fill out your form.

    Reach out again if there’s anything else we can help you with.