What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I delete my set up Form with its 172 submission does my data go back down to 0?

    Asked by paintaccess on March 09, 2016 at 04:50 PM

    Hi there,

     

    We are a very small company and only use jotform for one simple thing. The free plan has been working perfectly for us and we are advocates of jotform. However, we cannot justify paying 19/month just to increase data. 

    Since I am new here, my question was, if I deleted our old Form with it's saved data (172 submissions) will our used data go back down to 0 (or somewhere low)? 

    Also, is there any way we can download the saved data up until this point (like a PDF or something similar) before I delete it?

     

    Thanks

    go back set up form set up Submissions JotForm saved thanks
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 09, 2016 at 09:55 PM

    No, the counter will be the same, it does not matter if you delete your form or your submissions, you will need to wait until the first day of the next month to reset the counter. 

    Regarding to your second question, it has been moved to this thread: http://www.jotform.com/answers/791464

    We will assist you there.