unable to upgrade to premium

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    cathystevens58
    Asked on February 24, 2012 at 10:23 AM

    Our church credit card is refused. Using a personal credit card it is denied as it doesn't have the account address. Could you advise?

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    fxr
    Answered on February 24, 2012 at 10:45 AM

    Is a paypal subscription an option?

    It is also possible to pay by a wire transfer.

    (note the minimum purchase with a wire transfer is $100 USD because of the extra admin work it generates) 

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    cathystevens58
    Answered on February 24, 2012 at 10:57 AM

    no. We changed email contact info on the account recently. Could that be the issue?

     

    I just switched ack to our original email and the card was still denied. It is accepted by other merchants currently so i'ts not a problem with the card

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    fxr
    Answered on February 24, 2012 at 12:54 PM

    Hello Cathy, 

    The email address shouldnt really matter. 

    A charge does seem to have went through. It was for a yearly subscription a few hours ago. 

    Can you confirm that? 

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    cathystevens58
    Answered on February 24, 2012 at 01:44 PM
    Yes that is correct. We paid for the year today.

    Thank you,


    Patti Guinn
    Administrative Assistant
    Woodlawn United Methodist Church
    219 N. Alf Coleman Road
    Panama City Beach, FL 32407
    850/234-3196
    www.woodlawnpcb.org