- WebServAsked on March 10, 2016 at 04:00 PM
A user was having problems with uploading images to a form after using the edit form link.
She was not able to save her photos she uploaded, so I used her edit link and was testing. I closed out of it and tried to go back in and now I am getting a blank screen. I can't see the form at all. It was not submitted and I do not see anything in the submissions.
How can I get this back for her?
- WebServAnswered on March 10, 2016 at 04:33 PM
Must have been a problem with Jotform. No one could get into the form, period. It is now working.
- JotForm SupportMikeAnswered on March 10, 2016 at 06:01 PM
Your other thread has been escalated to our developers. We will keep you updated.
- CharlieAnswered on March 11, 2016 at 12:42 PM
I have opened a separate thread for your concern. Please refer to this link instead: http://www.jotform.com/answers/792811. We will address it shortly. Thank you.