Session 'save and continue' method not working

  • Profile Image
    WebServ
    Asked on March 10, 2016 at 04:00 PM

    A user was having problems with uploading images to a form after using the edit form link. 

    She was not able to save her photos she uploaded, so I used her edit link and was testing.  I closed out of it and tried to go back in and now I am getting a blank screen.  I can't see the form at all.  It was not submitted and I do not see anything in the submissions. 

    How can I get this back for her?

  • Profile Image
    WebServ
    Answered on March 10, 2016 at 04:33 PM

    Must have been a problem with Jotform.  No one could get into the form, period. It is now working.

  • Profile Image
    Mike
    Answered on March 10, 2016 at 06:01 PM

    Your other thread has been escalated to our developers. We will keep you updated.

  • Profile Image
    SpokaneHS
    Answered on March 11, 2016 at 11:56 AM

    I'm having major issues too. What's going on?
  • Profile Image
    Charlie
    Answered on March 11, 2016 at 12:42 PM

    @SpokaneHS

    I have opened a separate thread for your concern. Please refer to this link instead: http://www.jotform.com/answers/792811. We will address it shortly. Thank you.