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Email Notifications: Why am I not receiving submitted forms on my email inbox?Asked by LeonCountyCMR on March 10, 2016 at 04:14 PM
Forms are not being received to the following address associated with the account: firstname.lastname@example.org.
They are not in the spam filter.
submitted forms receiving spam filter href mailto in
I checked your email address and it is not in our bounce list, the email history shows that all the emails are being sent as well.
Please, check your Spam and Junk folders, your emails should be there, also, follow this guide, it will help you to prevent future issues related to bouncing: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.
If the issue is still there, you may also consider whitelisting our IP Addresses, you will find them on this link: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.