Forms are coming in twice

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    r180
    Asked on February 24, 2012 at 01:01 PM

    I'm receiving form submissions twice via email. One right after the other... it's the same form sent to me two times. What could the problem be?

    (This happened on two separate forms so far.)

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    allanftd
    Answered on February 24, 2012 at 02:04 PM

    Hi John,

    May we ask which among your forms is having this issue, the one you showed in your message in particular?

    We'll await your response so that we can further assist you. We apologize for any inconvenience this has caused.

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    r180
    Answered on February 24, 2012 at 04:53 PM
    One was theLab Application and the other was Detroit Prophecy Submit.
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    | johnburton : johnburton.net : 719.231.6000
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    fxr
    Answered on February 24, 2012 at 05:01 PM

    It really is odd this, I see nothing in your form configuration that should have this affect. 

    It may just have been a temporary glitch somewhere. Is it happening often? how long has it being going on? 

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    r180
    Answered on February 24, 2012 at 05:02 PM
    It just started over the last 24 hours or so… I'll keep an eye on it.
    [cid:image001.jpg@01CCF316.0C296010]
    | johnburton : johnburton.net : 719.231.6000
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    fxr
    Answered on February 24, 2012 at 05:09 PM

    Yes, please let us know if it does persist. 

    I know developers were doing some work on the backend today, so it may have be related to that.