- Melissa JonesAsked on March 11, 2016 at 05:47 PM
- JotForm SupportKiranAnswered on March 11, 2016 at 06:14 PM
I see that your email address is in our bounce list and hence you are not receiving any emails. I've now removed it from the bounce list and you should be able to receive emails without any issue.
We request you to go through the guide below that can help you with troubleshooting certain email delivery issues.
Also, you may check if the email is in our bounce list by following the instructions provided in How-to-remove-your-email-address-from-bounce-list.
Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.