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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Using esignature widget. can I sign save and send?

    Asked by niobesings on March 12, 2016 at 02:57 PM

    Trying to save my signature with the esig widget then want to send it with my sig on it. won't save...

    is that not an option?

    Thanks!

    Niobe

    signature esignature
  • Profile Image
    JotForm Support

    Answered by jonathan on March 12, 2016 at 03:58 PM

    I test submitted your form http://www.jotform.us/form/60661391368157

     

    and I checked the Sent Email. I can see my test signature sent.

     

    I also checked for your previous test submission and I see it on the sent email log as well.

     

    What I suggest you do also is, make the esignatures widget on your forms mandatory or *Required data

     

    this way the form cannot be submitted if the esignatures are empty.

    Let us know if there are still issue.

    Thanks.

     

  • Profile Image

    Answered by niobesings on March 12, 2016 at 04:46 PM
    Thanks for your help. I am not seeing it on the test email to myself. I
    would like my signature to be present when my guest speakers open the
    contract to sign it.
    I am not getting that when I send it to myself.
    What am I missing...

    This
    email is safe. www.avast.com

    <#DDB4FAA8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on March 12, 2016 at 04:59 PM

    I think there is a misunderstanding on how it works.

    I checked your test sent email and I can see you send the link of the form via the email 

    If you click on the link https://form.jotform.com/60661391368157 it will open the form. Of course the initially loaded form will be empty and needs to be filled in and submitted to see the data.

    If I understand correctly now, you wanted the signature to appear as soon as the form is loaded/opened ?

    You may just want to use an image instead (of your signature) and add it on the form. This way when the form is opened/viewed by your users, they will see an image of your signature on the form.

    Please let us know if my understanding of what you wanted to achieve is correct. If not, please describe more and we will find a solution.

    Thanks.

     

  • Profile Image

    Answered by niobesings on March 12, 2016 at 05:46 PM
    Yes! You understood me! I will give that a try .
    Big THANK YOU! On a Saturday afternoon.
    Niobe

    This
    email is safe. www.avast.com

    <#DDB4FAA8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on March 12, 2016 at 05:51 PM

    You are quite welcome. :-)

    Contact us anytime for any assistance you need on JotForm.

    Cheers