Date tag on email notifications are now showing underscores

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    Asked on March 13, 2016 at 03:39 AM

    I have a strange situation occurring now with Auto Responder emails sent as a result of a successfully completed form


    see the image below which is the last email sent without the corruption .


    This email was received on the 25th February and the subject line is fine

    Now take a look at the following email 

    Notice the underscore now being inserted in the section of the email subject line that is created by inserting Jotform code (which is  {DATE:l, jS \of F Y \a\t g:i A}) to pick up the date and time.

    This error has been consistent since this date and nothing has changed within the form construction.


    Why is this happening?





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    Answered on March 13, 2016 at 05:38 AM

    I was able to reproduce this problem. I have now raised this to our developers for further investigation.

    You will be informed here once this is fixed.

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    Answered on March 15, 2016 at 02:11 PM

    This is now fixed.  

    If the problem persists on your end, please do let us know.

    Thanks for reporting. :)