What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    ReCaptcha: Could be possible to update the current reCaptcha?

    Asked by Ginty Burns  on March 13, 2016 at 06:25 PM

    I am trying out your forms for our small community theatre group and I think they will work well for us. However Captcha is always an irritation - sometimes with the blurry words and numbers, and especially on a mobile phone, you have to refresh about 6-10 times before you get something you can read. Google has a newer and simpler form of reCaptcha, which involves simply clicking an "I am not a robot" button. I would much prefer to use this. Do you have any plans for integrating that into JotForm? Or is there any way I can do it with my existing form? 

    I'm sure you're fully aware of it, but here's the information on it:

    Google's recaptcha


    With thanks



    Page URL:

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    JotForm Support

    Answered by Kevin_G on March 13, 2016 at 07:40 PM

    Unfortunately, it is not possible for you to add the reCaptcha on your form, however, I will submit a request to our second level in order to know if it is possible to update the current reCaptcha, you will be notified about any news on this thread.

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    Answered by grade4pagasa on March 14, 2016 at 12:16 AM

    Hi Ginty. 

    JotForm implemented the Google ReCaptcha widget for some time now. You could try their demo form.

    - Randy, fellow JotForm user

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    Answered by Ginty Burns  on March 14, 2016 at 12:19 AM

    Thanks, Randy... but my question, therefore, is how do I get that on MY form? All I get is the blurry numbers and text to copy.


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    Answered by gintyb on March 14, 2016 at 12:22 AM

    Oh wait... answered my own question and managed to find it lurking under a widget somewhere. I think I've got it now! Thanks.

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    Answered by grade4pagasa on March 14, 2016 at 12:58 AM

    If you need more details, you can check the user guide for How to add a widget to your form

    I'm sure you'll get easily acclimated with JotForm since their platform is intuitive and user friendly. 

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    Answered by gintyb on March 14, 2016 at 01:16 AM

    Actually, I'm all perfectly done and happy now. I just needed someone to point me to the right place. Thanks to all.


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    JotForm Support

    Answered by Chriistian on March 14, 2016 at 02:13 AM

    I am glad to know that your issue has been resolved. If you have any other concerns, feel free to contact us again. Regards.

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    Answered by lineve on March 23, 2016 at 02:14 PM

    Hi I like recaptcha and integrated it into the form.

    However it is very confusing when the rest of the form has not be filled properly, then a picture-captcha opens. this is very troubling.

    Can this be prevented? I would like just the recaptcha with 1 click-confirmation, even if the form has not been filled in completely.

    also I would like to ask if there are only the two alternatives of captcha: the drawing-captcha and the one with the words. No other captchas available? I do not like the word-captcha because of the negative words that are sometimes displayed. And the drawing-captcha seems not to work on all smartphones.

    Thank you


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    JotForm Support

    Answered by Kiran on March 23, 2016 at 02:43 PM


    Your question is moved to a separate thread and shall be addressed there shortly.


    Thank you!