What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is a sender email?

    Asked by sperorehab on March 14, 2016 at 10:22 AM
    sender email email sender sender email email notification
  • Profile Image
    JotForm Support

    Answered by Jan on March 14, 2016 at 11:26 AM

    The Sender Email is the email address of the one who sent you the email. 

    Here's a guide on how to change the Sender Email for the notification.

    1. Click the "Emails" button in the toolbar.

    2. Click the "Edit" button of the notifier.

    3. Go to the "Advanced Settings" tab.

    4. You'll see a drop down where you can change the "Sender Email".

    As the default, we are using the noreply@jotform.com email address as the Sender Email. If you want to select the email address filled to the email field of your form, you have to add Mandrill SMTP: Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill.

    Related guide: Notification-Autoresponder-Email-Details

    Hope that helps. Thank you.