PayPal Integration: Adding a free product does not allow to calculate the total on the form.

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    julhilst
    Asked on March 14, 2016 at 09:58 PM

    I'm having problems with my PalPal Payment form when I include a free item.

    This link is for a form with free item included. You'll notice that the total doesn't calculate:

     

    Here is the same form with the free item removed - total amount calculates properly:

    Any suggestions are greatly appreciated!

     

     
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    Kevin_G
    Answered on March 14, 2016 at 11:08 PM

    I made a sample form and I was able to replicate the same issue on my end, I will report it to our second level so one of our developers will take a look on the issue and you will be notified when it is resolved. 

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    NeilVicente
    Answered on March 15, 2016 at 12:49 AM

    This should be fixed by now. Kind regards from the JotForm Team!

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    julhilst
    Answered on March 16, 2016 at 01:46 PM
    Perhaps I'm missing something in the configuration of my form, but I'm
    still having the same problem - free item = no total calculated.
    Can you suggest a remedy?
    Thanks!
    ...
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    david
    Answered on March 16, 2016 at 01:53 PM

    I tested your form and indeed, the bug is still there.  I will reopen this ticket for further investigation.

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    NeilVicente
    Answered on March 17, 2016 at 03:39 AM

    Sorry about that. We have applied another fix.

    Cheers!

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    julhilst
    Answered on March 17, 2016 at 02:46 PM
    Thank you!
    ...