I would like my organization's subscription transferred to another staff member's account

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    Asked on March 15, 2016 at 04:09 PM

    I've been using a free subscription and signed up for a two-year account. However, the forms my organization uses are under another employee's account. Could I get your help transferring this subscription from my account to the one under my co-worker, sobrien@dclibraries.org? Thanks in advance, and let me know if you have any questions.


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    Answered on March 15, 2016 at 04:44 PM

    I have cancelled and refunded the most recent payment/subscription for the user "sobrien" and applied the subscription from your account instead.  Your subscription which ends on March 8th, 2018 is now the active subscription on that account.