Can't login onto platform

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    Sandy Chung 
    Asked on March 15, 2016 at 04:21 PM

    Hello,

    I can't login to our account/ the reset instructions aren't forwarding to the email you have on file. Can you reset something on your end?

     

    Thank you, Sandy.

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    Kiran
    Answered on March 15, 2016 at 05:06 PM

    I see that there is a duplicate thread http://www.jotform.com/answers/795313 opened by you which was already addressed by our colleague in this regard. Hence, we are marking this thread as answered. We request you to follow-up on the other thread if you have any questions with the issue. 

    Thank you!