What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Track the source of form submission.

    Asked by Ken  on March 15, 2016 at 06:47 PM

    Hi team.

     

    Our org has been using JotForm for it's form and in general, it's working great.

     

    One organisational challenge we are facing is to be able to identify the SOURCE of the individual who submitted the form.

    Think of the scenario of having ONE webpage, where all marketing activity traffic is being funneled into - PPC, SEO, Social etc. This then is funneled into ONE form, which for the purpose of tracking submits, is working great. But now we want to be able to see which form submit originated from which source, e.g., PPC. 

    Does your form have such functionality?

    cheers

    Ken

    source JotForm form submit SEO
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    JotForm Support

    Answered by david on March 15, 2016 at 07:05 PM

    Our get referrer widget will return the page the was visited previous to the form:

    http://widgets.jotform.com/widget/get_referrer

    And the get form page url widget will return the page the form is embedded to if you have the same form embedded to multiple pages:

    http://widgets.jotform.com/widget/get_form_page_url

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    Answered by blackbaudpacific on March 15, 2016 at 11:30 PM

    Original poster.

    Get Referrer DOES provide you with information as to which page that the person came from, but still doesn't provide the SOURCE of the information.

     

    e.g., I'm looking to tell, that the person who submitted the form originally landed on my page via social media, or a email, etc.

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    JotForm Support

    Answered by Kiran on March 16, 2016 at 01:09 AM

    The widgets currently available can only track the referring URL or the webpage that the submission comes from. I'm not sure if it helps, but you may also use the Google Analytics widget on your JotForm so that you may track the form using Universal tracking ID.

    Let me check if I can get any other information in this regard and get back to you later. If you need any further assistance, please let us know. We will be happy to help.