Totals Not calculating properly

  • VickiH
    Asked on March 16, 2016 at 12:22 AM

    I have a total Distance ( checkbox marked as $40,$80 or,$100) total discount (-15 ax, -15 bx) the total due should be calculated adding $20 but it comes out with x8.00 The math is not working.  I can't figure it out.  Any help is appreciated. 

    https://form.jotform.com/60670761875161 to my form

     

    Thanks 

  • Chriistian Jotform Support
    Replied on March 16, 2016 at 2:42 AM

    The calculation might not be working properly because the Calculation widget titled "Total Due" has a condition added to it. The Total Due field already has a calculation, so adding a condition would create a conflict with the calculation. To fix the issue, I would suggest removing the condition for the Discount Options.

    Totals Not calculating properly Image 1 Screenshot 40

    Then simply add the Discount Options field in the calculation of the Total Due field.

    Totals Not calculating properly Image 2 Screenshot 51

    This should fix the issue with the Total Due calculation.

    Totals Not calculating properly Image 3 Screenshot 62

    You can also check out this cloned form to see the calculation in action: https://form.jotform.com/60751575243961 

    To clone it to your account, please follow this guide: How to Clone an Existing Form from a URL

    If you need further assistance, do let us know.
    Regards.