-
MagipalmsAsked on March 16, 2016 at 9:01 AM
Hello,
I dont receive submission emails from My form.
We had this problem a few times and the answer was that the emails were in your bounce list.
Would you check what is the problem, please.
Regards,
-
MagipalmsReplied on March 16, 2016 at 9:58 AM
I have just checked all the emails which dont receive notifications.
Can you check if they are in your bounce list, please:
Thank you!
-
JanReplied on March 16, 2016 at 11:24 AM
These 3 emails are in the bounce list. The reason is that these emails are tagged as sending spam, all of them have the same reason.
I removed all of them from the bounce list. I checked the form and I can see that the email notifications are configured properly.
Helpful guides:
How-to-remove-your-email-address-from-bounce-list
How-to-setup-email-alerts-to-prevent-email-bouncing-related-issuesLet us know if you need further assistance. Thank you.