What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When trying to integrate form to DropBox the process indicator keeps spinning

    Asked by Tom on March 16, 2016 at 04:42 PM

    I have tried this but when I submit my form I just get a spinning circle and nothing is saved to Dropbox. There is a check mark against the Dropbox icon in Integrations suggesting all is well. I try to authenticate the Dropbox integration (again) but I just get 3 moving dots for hours and not getting to the end of authentication. Anyone any ideas please?



    This is a re-post of a comment on Upload to Dropbox with JotForm

    dropbox integrations check
  • Profile Image

    Answered by Ben on March 16, 2016 at 05:38 PM

    Can you tell us Tom what is the form where you are experiencing this issue with?

    Also please do try to do the following:

    1. go to integration, but first remove the DropBox integration

    2. then create the integration again.

    If it still does not work when you provide us the link to the same we would be happy to look into it and see what might be happening on the same for you.