What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why my form is disabled?

    Asked by musbethareket on March 17, 2016 at 03:54 AM

    Hello, my forms are not disabled but when I want to see the forms it says this form is disabled. I need your urgent help please. Actually it is not disabled. 

    Page URL:
    https://form.jotformz.com/53127570061650

    My Forms hello form is disabled
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    JotForm Support

    Answered by Nik_C on March 17, 2016 at 05:56 AM

    We apologize for any inconvenience this has caused you. 

    Your form has been disabled because it was in a different language. I activated it again. 

    The form you have created was detected as a phishing form by our Phishing Detector.

    The Phishing detector is used to suspend forms that try to collect the user login credentials, credit card information, social security numbers, etc. We get thousands of forms of this type created every day so we need to have a tool that will suspend those forms automatically. 

    Your form has most likely been suspended because our Phishing detector was not updated to support Arabic, French, and similar languages. 

    To avoid future automatic suspension please add the language you want to use to your form either as a default language or as an option. I would suggest you to make your form in English and then use the Language translator to translate your form to the language you want.

    Please take a look at this guide on how to add languages to your forms and set it as default language:

    When you finish you should see  a small icon in the upper right corner of your form with a small flag.

     This is the indicator of the current language on the form. You can change the language of form by clicking on the flag. 

    For more information on creating multilingual forms please read this guide.