What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to send notifications to multiple recipients

    Asked by afrelih44 on March 17, 2016 at 10:56 AM

    I tried with commas and space and it doesn't work for me. 

    Need help ! 

    multiple multiple recipients send notifications notifications email notification
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    JotForm Support

    Answered by Jan on March 17, 2016 at 10:58 AM

    I checked your account but I don't see any form on it, it is empty. Can you please share the URL or ID of the form you're working to?

    We have a new user interface in the emails section. In this new interface, you can just type the email address and then hit enter. This will automatically add the email address. There is no need for you to use the comma and space.

    Hope this helps. Thank you.

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    Answered by afrelih44 on March 21, 2016 at 03:17 AM

    How do I get this new interface, I think I have the old one still. ?? 

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    Answered by afrelih44 on March 21, 2016 at 03:22 AM

    I have this UI in my JotForm editor, how do I get your kinda version to add more recipients to the Form ???

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    JotForm Support

    Answered by mert on March 21, 2016 at 05:31 AM

    The new wizard for "Emails" is opened for 50% of our users right now, that's why you can't access it. However, if you want to try it, you can add "&test" parameter to your form edit URL and it will redirect you to our new wizard. Then, you can try Jan's methods on previous posts, if you want.

    Please, see the example URL from the below:

    https://www.jotform.com//?formID=60552980475361&test

     

    In addition, you can add multiple recipients to your "Notification" on the old wizard by adding comma+space " ," between them. as well. Please, check it from the below:

     

    For further assistance, please don't hesitate to contact us.

    Thanks.

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    Answered by afrelih44 on March 21, 2016 at 07:31 AM

    Thank you very much for help. Now it works like a it should. Awesome support! :) 

    B.R. 

     

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    JotForm Support

    Answered by mert on March 21, 2016 at 07:35 AM

    You are most welcome, glad to hear that. For your any kind of support needs for JotForm, please don't forget that you can always reach us through Support  Forum.

     

    Regards.