Old title is showing when sharing the form URL in Facebook Status

  • ogmoffice
    Asked on March 17, 2016 at 12:58 PM

    When I try to share the link to my form on Facebook, it includes old, outdated information in the title. (2015 dates for a run instead of 2016) I know this is because I edited an older form, but I cannot figure out where to correct this information that is populated automatically when I try to share on facebook. 

    Jotform Thread 796919 Screenshot
  • Jan
    Replied on March 17, 2016 at 2:43 PM

    The issue is now resolved. I logged in to your account and then re-enter the same title on the form. Now, the meta elements shows the updated title.

    Old title is showing when sharing the form URL in Facebook Status Image 1 Screenshot 30

    After that I go to the Facebook Developer page and scrape the information of the form so that properties will be captured correctly.

    I tested it on my Facebook account and it is now showing correctly.

    Old title is showing when sharing the form URL in Facebook Status Image 2 Screenshot 41

    Let us know if you need any help. Thank you.