Why were my forms disabled?

  • dahlanksa
    Asked on March 17, 2016 at 1:42 PM

    Dear Sir,

     

    Please see what is the issue of my forms bieng disabled

     

    Mohame

  • Kevin Support Team Lead
    Replied on March 17, 2016 at 1:51 PM

    This form has been cataloged as phishing form: http://www.jotformeu.com/form/60765043101343

    This is why your account was suspended and you are not able to load your forms, however, I have checked it and seems like it is clear, I have restored your account and you should be able to load your forms as normal again, but if possible, please use our translate tool and set English as the default language, when forms are in other language rather than English then our anti-phishing system could catalog them as phishing forms, this guide will help you to add more than one language to your form: http://www.jotform.com/help/298-How-to-translate-your-forms-to-different-languages