What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why were my forms disabled?

    Asked by dahlanksa on March 17, 2016 at 01:42 PM

    Dear Sir,


    Please see what is the issue of my forms bieng disabled



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    JotForm Support

    Answered by Kevin_G on March 17, 2016 at 01:51 PM

    This form has been cataloged as phishing form: http://www.jotformeu.com/form/60765043101343

    This is why your account was suspended and you are not able to load your forms, however, I have checked it and seems like it is clear, I have restored your account and you should be able to load your forms as normal again, but if possible, please use our translate tool and set English as the default language, when forms are in other language rather than English then our anti-phishing system could catalog them as phishing forms, this guide will help you to add more than one language to your form: http://www.jotform.com/help/298-How-to-translate-your-forms-to-different-languages