What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problem with form submit option (Isn't visible in Safari, but it is in chrome, firefox, edge etc.)

    Asked by Sheila Williamson  on March 17, 2016 at 02:19 PM

    Hello, 

    I paid someone to create a form from Fivver and they used JotForm, but the Submit/Send/Print option buttons at the bottom of the screen are not showing up.  I have double checked the height of the page, and there is more than enough room.

     

    Is there a fix for this?  Below are the two different form pages that we are having problems with.

     

    http://www.mountainprocess.com/messenger.html

     

    http://www.mountainprocess.com/process.html

    Page URL:
    http://www.mountainprocess.com/process.html

    form submit problem in visible
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    JotForm Support

    Answered by BJoanna on March 17, 2016 at 02:35 PM

    Unfortunately I do not have Safari to test your form, but I have tested your form in Google Chrome and in Mozilla Firefox. Your form is shown correctly in Chrome, but it is cut of in Mozilla Firefox.

     

    I saw that you have embedded your form with full source code. We recommend using of iFrame code. Please try to re embed your form with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance.