How to allow users to leave the form and come back to fill it out again with the previous data?

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    DiamondEyeMS
    Asked on March 17, 2016 at 07:42 PM

    I tested this when I first set it up but now it longer works.  Now when people go back to the form and enter their name and email again, the form has gone back to the original blank form.  

    I have a lot of frustrated people.

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    Kevin_G
    Answered on March 17, 2016 at 08:49 PM

    I checked your form and as per your explanation I think you are referring to the auto fill feature, it allows your users to leave the form and then they may come back fill it out and submit it, when they leave the form and have entered some data then when they come back to the form, the previous entered data is there, currently your forms have not enabled this option.

    Please, follow the steps on this guide to enable this feature: http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature

    If this does not help, please provide us a bit more and we will be glad to assist you.