Notification and Confirmation Email

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    Asked on March 17, 2016 at 10:12 PM



    We appear to have an issue with our Notification and Confirmation email. This has been fine until today. Can you advise if there is an issue with Jotform at this time? No emails are being generated but the information is hitting our form.


    Kind regards


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    Answered on March 17, 2016 at 11:33 PM

    I checked our mail logs and the notification emails seem to have been sent successfully to your email address. 

    Please check your spam box to see if the notification was sent there and make sure that is in your trusted senders list.

    If the issue persists, do let us know.