What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I make the contact form to check out your website but it saying "form is disabled" or something like that? please help?

    Asked by Rakeshbatiskillia on March 17, 2016 at 10:37 PM
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    JotForm Support

    Answered by Chriistian on March 18, 2016 at 12:02 AM

    It appears that your account was auto-suspended by our phishing detector. Our phishing detector checks if a form has fields that ask for a user's sensitive information such as passwords and credit card information. These type of fields are a violation of Jotform's terms.

    I checked your account and it appears that your form does not violate our terms, so I have decided to lift the suspension on your account. You should now be able to view your form without any issue.


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    Answered by vytocorwebsolutions on March 18, 2016 at 12:06 AM

    Hello @Christian. Why does no one ever answer private submissions? I have had multiple message go unanswered. Some have been urgent. Please assist, and contact me via e-mail.

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    JotForm Support

    Answered by Chriistian on March 18, 2016 at 12:15 AM

    @vytocorwebsolutions I see you have recently posted a question in the forum. I would like to inform you that we do answer private threads as well. Rest assured your question will be answered as soon as possible. Regards.