Form not showing Saved Changes on live Preview

  • Foltved
    Asked on March 18, 2016 at 9:02 PM
    Having the same problem right now?
  • Kiran Support Team Lead
    Replied on March 18, 2016 at 10:53 PM

    I've checked with my test account from EU servers and I am unable to replicate the issue at the moment. The changes are reflecting on the live form without any issue. It looks like a temporary glitch with the technology. If you are still experiencing the issue, please try logging through a different browser. 

    Please get back to us if the issue still persists. We will be happy to assist you further. 

  • Foltved
    Replied on March 19, 2016 at 5:46 AM
    Hi

    I did try different browsers, different PC’s and even different networks.
    But around 20 minutes after I wrote the problem seemed to fix it self.



    Med venlig hilsen

    Simon Jakobsen
    ____________________________

    Telefon : 98 25 98 88 / 42 44 98 25
    Mail: foltved@foltved.dk
    Web: www.foltved.dk


    Fra: JotForm [mailto:noreply@jotform.com]
    Sendt: 19. marts 2016 03:53
    Til: foltved@foltved.dk
    Emne: Re: Form not showing Saved Changes on live Preview

    A new response has been received:

    Answered by Kiran
    I've checked with my test account from EU servers and I am unable to replicate the issue at the moment. The changes are reflecting on the live form without any issue. It looks like a temporary glitch with the technology. If you are still experiencing the issue, please try logging through a different browser.
    Please get back to us if the issue still persists. We will be happy to assist you further.
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  • Boris
    Replied on March 19, 2016 at 6:18 AM

    Glad to hear that it is already resolved. If there is anything else we can help you with, please don't hesitate to open a new support thread, and we will be happy to assist.