- Reginald LewisAsked on March 19, 2016 at 11:11 AM
I canceled my subscription a week ago but, you guys still took one more payment afterwards. I want that last payment refused back into my account especially since I haven't used it either. Thank you.
- JotForm Supportashwin_dAnswered on March 19, 2016 at 11:44 AM
Not to worry. We will process the refund.
Can you please let us know your account username or the email address you have used in your account profile? I would suggest you to please sign in to your JotForm account and then send us your cancellation request, we will do the needful.
We will wait for your response.