- RichBitchAsked on March 19, 2016 at 02:51 PM
Also, often saves take a while to show in preview, is this normal. Thanks
- CharlieAnswered on March 19, 2016 at 03:00 PM
Apologies for the inconvenience. There seems to be a delay in our replication process on our EU servers. I tested it in my regular account and an EU account, and the problem only showed up on my EU account.
However, after a few minutes, the delay stopped in my end and was showing the changes in real time. I presume the delay has already fixed itself. If you are still experiencing a significant delay on this, please let us know and we'll have it investigate further.
Apologies for the inconvenience.
- RichBitchAnswered on March 19, 2016 at 04:03 PM
Thank you. Fixed now.
- JotForm SupportNik_CAnswered on March 19, 2016 at 07:30 PM
On behalf of my colleague you're welcome.
Do not hesitate to contact us for any issue you might have.