Saved changes take a while to show in preview, is this normal?

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    RichBitch
    Asked on March 19, 2016 at 02:51 PM

    Also, often saves take a while to show in preview, is this normal.  Thanks

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    Charlie
    Answered on March 19, 2016 at 03:00 PM

    Apologies for the inconvenience. There seems to be a delay in our replication process on our EU servers. I tested it in my regular account and an EU account, and the problem only showed up on my EU account. 

    However, after a few minutes, the delay stopped in my end and was showing the changes in real time. I presume the delay has already fixed itself. If you are still experiencing a significant delay on this, please let us know and we'll have it investigate further.

    Apologies for the inconvenience.

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    RichBitch
    Answered on March 19, 2016 at 04:03 PM

    Thank you.  Fixed now.

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    Nik_C
    Answered on March 19, 2016 at 07:30 PM

    On behalf of my colleague you're welcome. 

    Do not hesitate to contact us for any issue you might have.