Is it possible to have the sender receive a thank you email after the form has been submit?

  • Profile Image
    JD
    Asked on February 27, 2012 at 08:45 PM

    trying to determine if this is possible or not, I know I could set up a custom url, and have the user redirected to that page. However, was wondering if it was possible to set up the form. So that if the sender fills out the form and hits submit, it will submit the form and then send a thank you email back to the sender?

  • Profile Image
    abajan
    Answered on February 27, 2012 at 08:53 PM

    It appears you're referring to an autoresponder. Please see the following articles in the Form Emails section of our user guide:

    Creating a Form Autoresponder
    Understanding Reply-To and Recipient Settings on E-mail Wizard

  • Profile Image
    abajan
    Answered on February 27, 2012 at 08:59 PM

    Oh. Now that I read the question again, it seems that you don't want any thank you message to be shown on a page. Rather you just want the thank you mesage to be emailed.

    Well, the autoresponder can be configured to look like a thank you message but the user should really immediately see some sort of feedback that their submission was successful, whether or not an autoreponse is sent to them.